A Small story-what a fall!

 

My countrymen and women !

ere long air travel was a luxury enjoyed by a few.

cabin crew, from what i hear , then called air hostesses caught the eye of some business magnates and became part of their family.

the hostesses would usher us in to the seats.

we had our cuppa , our breakfast or whatever at airlines' cost .

and they were so helpful .

imagine a situation when the crew protests because they have to shove the baggage into the rack above or respond to some unusual situations.

and who is a captain of the plane !

I remember Nelson Mandela travelling first class while many of his followers were travelling economy.

when the captain came to pay his respects , Madela asked him for a favour.

that his followers be accommodated in first class. fortunately there were enough seats .

but i mention this as an example of the captain's powers to do or undo anything on the plane.

i am told the virgin airlines boss checks in as an ordinary person to find out how the crew is handling the passengers.

in our greed for money we have holiday crowds spilling on to the streets at checkin time.

there is a turnaround in values to such an extent that airline passengers be aware of their rights.

i am not blaming the crew alone.

there are other factors too.

i asked a former crew member about how she could stand long hours without her vericose veins being affected.

she admitted that she was on medication.

and the girl was in her thirties.

so many jobs demand this kind of posturing .

i am surprised no doctor, no organisation has raised this issue.

no wonder the front line workers in the hospitality sector, at the counters in banks and other institutions are grumpy.

is there any special training for them ?

relaxation techniques and the like.

i am familiar  with the kind of pressures and strains the media is exposed.

are they protected?

many of them, they say, are under contract.

and as everyone knows, contracts get terminated at the whims and fancies of bosses.

not the boss.

this applies to all group activity.

the leader wins both ways whether he deserves it or not.

coming back to airlines it is time the crew Realise we keep them going , not the managements of airlines.